Privacy

‍Creative Balcony (“we,” “our,” or “us”) operates the website https://creativebalcony.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you visit or interact with our Site:

a. Personal Information

You may voluntarily provide us with:

• Name
• Email address
• Phone number
• Company name
• Any other details submitted via contact forms or email

b. Non-Personal & Technical Information

We may automatically collect:

• Browser type, IP address, and device information
• Usage data via cookies, pixels, and analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide our services
• Improve website performance and user experience
• Communicate updates, offers, or newsletters (only if opted-in)
• Ensure compliance with legal and regulatory requirements

3. Cookies and Tracking

Our Site uses cookies and similar technologies to enhance your browsing experience. You may choose to disable cookies through your browser settings, though this may affect some website features.

We use third-party services like Google Analytics to understand visitor behavior and improve content.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information:

• With trusted service providers (e.g., email marketing platforms, hosting partners) under confidentiality agreements
• When required by law, government authority, or to protect our rights
• As part of a business transaction (e.g., merger or acquisition)

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• HTTPS encryption
• Access control and security protocols
• Regular audits and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Retention of Information

We retain your information only as long as necessary for the purposes set out in this policy, or as required by law.

7. Your Rights

If you are located in India or other jurisdictions with data protection laws, you may have the right to:

• Request access, correction, or deletion of your personal information
• Withdraw consent (if previously given)

To exercise any of these rights, please email us at:

info@creativebalcony.com

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this policy or your data, contact us at:

Creative Balcony

info@creativebalcony.com